Privacy Policy
Effective Date: July 18, 2026
Lady C Collective respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Lady C Designs VI, LLC, including Lady C Designs VI, Eloura, and Phoenix Productions, collects, uses, stores, and protects information when you visit or make a purchase through our website.
Information We Collect
We may collect personal information that you provide when you place an order, submit a form, subscribe to our mailing list, contact us, request a custom product or service, or otherwise interact with the website.
This may include:
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Name
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Email address
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Phone number
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Billing and shipping address
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Order and purchase details
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Customization information
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Messages, inquiries, and form submissions
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Payment-related information processed through our payment providers
We may also collect limited technical information automatically, such as browser type, device information, IP address, pages visited, and website activity.
How We Use Your Information
We may use the information we collect to:
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Process and fulfill purchases
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Provide local pickup and shipping updates
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Respond to inquiries and customer-service requests
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Create customized or personalized products and services
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Process music, video, digital, and creative-service requests
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Send order confirmations and important account or transaction notices
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Send marketing messages when you have chosen to subscribe
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Improve our website, products, services, and customer experience
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Prevent fraud, misuse, and unauthorized activity
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Meet legal, accounting, and regulatory obligations
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only when necessary to:
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Process secure payments through our payment providers.
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Ship orders through our shipping partners.
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Operate services provided by trusted third-party platforms, including Wix and other business service providers.
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Comply with legal obligations or protect our rights when required by law.
All third-party providers are expected to safeguard your information in accordance with their own privacy and security standards.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we work with reputable service providers to help maintain the security of your information.
Your Choices
You may:
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Request access to the personal information we maintain about you.
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Request corrections to inaccurate information.
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Request deletion of your personal information when permitted by law.
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Unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to help provide a better browsing experience, understand website activity, remember preferences, and improve our services.
Cookies may be used for essential website functions, analytics, performance monitoring, and marketing features. You can manage your cookie preferences through the cookie consent options available on our website.
You may also adjust your browser settings to limit or block cookies; however, some website features may not function properly as a result.
Third-Party Services
We use trusted third-party services to help operate our website, process transactions, communicate with customers, and provide requested services.
These services may include:
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Website hosting and e-commerce services
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Payment processing providers
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Shipping and delivery providers
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Email marketing and communication tools
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Analytics and website performance tools
These third-party providers may collect or process information according to their own privacy policies. We encourage customers to review the privacy practices of any third-party services they interact with.
Children’s Privacy
Our website is not intended to collect personal information from children without appropriate parental or guardian involvement.
If you believe a child has provided personal information through our website without proper authorization, please contact us so we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or technology.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy, how your information is handled, or your privacy choices, please contact us:
Lady C Designs VI, LLC
Lady C Collective
Email: customer.lcdvi@gmail.com