Effective Date:  July 18, 2026​

​

 

Agreement to These Terms

By accessing or using the Lady C Collective website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the website.

Lady C Collective includes Lady C Designs VI, Eloura, and Phoenix Productions.

 

Website Use

You may use this website only for lawful purposes.

 

You agree not to:

• Misuse or interfere with the website.

• Attempt to gain unauthorized access to the website or its systems.

• Use the website to commit fraud or any unlawful activity.

• Copy, reproduce, or distribute website content without permission.

• Upload or transmit harmful code, viruses, or malicious material.

 

We reserve the right to restrict or terminate access to the website if these terms are violated.

 

Products and Services

We make every reasonable effort to describe and display our products and services accurately. Because many of our products are handcrafted, custom-made, or produced in small quantities, slight variations may occur.

 

Colors may also appear differently depending on the device or screen being used.

Product and service availability is not guaranteed. We reserve the right to limit quantities, discontinue products or services, or refuse an order when necessary.

 

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

 

Prices, promotions, and availability may change without notice.

 

Payment must be completed using one of the payment methods offered at checkout. Orders are not confirmed until payment has been successfully received or other approved payment arrangements have been made.

 

We reserve the right to cancel or refuse an order due to pricing errors, payment issues, suspected fraud, product unavailability, or other reasonable business concerns.

 

Custom and Special Orders

Custom and Special Orders are subject to additional terms regarding deposits, approvals, production times, cancellations, and returns.

Please review our Custom & Special Orders Policy before placing a custom or special order.

 

Shipping, Pickup, Returns, and Exchanges

Shipping, local pickup, returns, refunds, and exchanges are governed by our Shipping, Returns & Exchanges Policy.

Customers are responsible for reviewing those terms before completing a purchase.

 

Digital and Creative Services

Digital products and creative services may include music, video, design, branding, artwork, and other customized materials.

Unless otherwise stated, completed digital products are delivered electronically.

 

Customers are responsible for providing accurate information, instructions, files, names, spellings, dates, photographs, and approvals needed to complete the project.

Lady C Collective is not responsible for errors resulting from incorrect information supplied or approved by the customer.

 

Intellectual Property

All website content, including logos, graphics, photographs, product designs, artwork, music, videos, text, and branding, is owned by or licensed to Lady C Collective unless otherwise stated.

 

You may not copy, reproduce, modify, sell, distribute, publish, or use our content for commercial purposes without written permission.

 

Purchasing a product or service does not transfer ownership of the underlying design, artwork, music, branding, or other intellectual property unless a separate written agreement states otherwise.

 

Customer-Submitted Content

When you provide photographs, logos, artwork, text, music, names, or other materials for a custom project, you confirm that you have the legal right to use and provide those materials.

 

You agree that Lady C Collective is not responsible for claims arising from materials supplied by you without proper authorization.

 

Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment processors, delivery providers, social media platforms, and other service providers.

We are not responsible for the content, privacy practices, security, performance, or availability of third-party websites or services.

Your use of third-party services may be governed by their own terms and policies.

 

Limitation of Liability

To the fullest extent permitted by law, Lady C Collective will not be liable for indirect, incidental, special, or consequential damages arising from the use of this website, our products, or our services.

 

Our total liability for any claim relating to a purchase will not exceed the amount paid for the product or service involved in that claim.

Nothing in these terms limits any rights that cannot legally be excluded.

 

Disclaimer

The website and its content are provided on an “as available” basis.

 

We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

 

We may update, suspend, or discontinue any part of the website without notice.

 

Indemnification

You agree to indemnify and hold harmless Lady C Collective, Lady C Designs VI, LLC, its brands, owners, employees, and representatives from claims, losses, liabilities, or expenses arising from:

• Your misuse of the website.

• Your violation of these Terms & Conditions.

• Materials or content supplied by you.

• Your infringement of another person’s rights.

 

Governing Law

These Terms & Conditions are governed by the laws of the United States Virgin Islands and applicable federal law.

Any dispute arising from these terms, the website, or a transaction with Lady C Collective will be handled in the appropriate courts of the United States Virgin Islands, unless otherwise required by law.

 

Changes to These Terms

We may revise these Terms & Conditions from time to time.

Any updates will become effective when posted on the website. Continued use of the website after changes are posted means that you accept the revised terms.

 

Contact Us

Lady C Collective
6049 Castle Coakley, Suite 3
Christiansted, St. Croix, U.S. Virgin Islands 00820

Email: customer.lcdvi@gmail.com

Telephone: (340) 690-0434